Commonwealth Bank hoax mobile call.....

[karen97]

I had a automated mobile call today asking me to verify my DOB and my name, I thought it sounded a bit suss so I hung up and went into a branch today to ask if it was them. The guy from the bank told me that it was a fraudulent and they are looking into it! the number that showed up on my phone was +5555555555

Be careful!

[Vet]

I received something similar purporting to be from my Bank where some lass with an Aussie accent asked 'identification' questions, eg dob, to me sure I'm the real me. She even offered a phone number to call back. Well I don't trust banks.

[chunky]

We will never ask you things we already should know unless we have you call us and we are trying to identify you. We certainly wouldn't be cold calling you for information like this. CBA do not have overseas call centres. Ours are all based locally. If in doubt hang up. You can always visit a branch or call the number on the back of your keycard/credit card. Most banks will supply their customer service number on the back of them. Very wise of you to hang up Kaz.

[Vet]

In my case the 'banker' refused to tell me what it was about unless I first gave the info (which I didn't).

Chunky, as she didn't know my branch or banker's grandmother's maiden name I figured she was either a crook or from Nigeria

[chunky]

Sadly some do give this information out.

[spaz]

Bad people out there! Be careful.

[SA]

Ask them to prove they are from the bank to start with...

[BLB]

where is my fridge magnet?...........*runs off to look*

[BlueHue]

Originally posted by chunky:
We will never ask you things we already should know unless we have you call us and we are trying to identify you. We certainly wouldn't be cold calling you for information like this. CBA do not have overseas call centres. Ours are all based locally. If in doubt hang up. You can always visit a branch or call the number on the back of your keycard/credit card. Most banks will supply their customer service number on the back of them. Very wise of you to hang up Kaz.

I had a call once where they asked for DOB/name etc claiming to be CBA trying to confirm my identity, but before asking these details they rattled off details of my mortgage like how much I had left on it to pay off and how money years left to pay saying how well I'd done and how they can help my pay it off faster. Seemed kind of weird to me, never had a call like this before so ended it before giving out details but I'd be somewhat disturbed if anybody other than CBA had details of my mortgage! Do CBA do his type of thing or is it that easy for someone else to get their hands on details of my mortgage!!

[SA]

They probably found your statement in a CBA garbage bin!!