Iphone Help

[Boardingbuny]

Help,

I got an Iphone today and plugged it in at work to charge it up (now it was recognised here)

However at home is whhere all my music is... and itunes wont recognise it. i.e. it does not show up.

My pc has put it in as a scanner, what do i do.

[Podlettte]

no idea, maybe ask on the discussion forums at apple.com.au/support

[Podlettte]

start here before asking questions in their forums, cause people will ask what you've already done ;)

http://www.apple.com/au/support/iphone/troubleshooting/

[Boardingbuny]

yeah I meant to mention I've tried that and got lost. I need an easy answer

[Podlettte]

use your itunes log in to log into the apple forums and ask there, unless there;s an iphone person here...?

or ask carveman....

[ 15. July 2009, 08:33 PM: Message edited by: Podlettte ]

[Snow Yeti]

What operating system is home and what is work ?

And what port did you plug it into?
Back of the computer, or into the keyboard? (Has to be back of computer, full powered USB is required)

[Snow Yeti]

Talk to me on facebook chat, I'll try to sort it out for you smile.gif

[Podlettte]

it's all PC's yeti, not mac's

[Snow Yeti]

Doesn't matter, I asked what operating system, not mac

XP, Vista, Windows 7, etc

Pods, I am qualified to work at Apple Genius bar

[Podlettte]

Wasn't questioning your skill Yeti, you asked if she'd plugged the USB into the keyboard, AFAIK the only keyboard that does that is the Mac one

[Snow Yeti]

Nah, Dell, Microsoft etc all have keyboards with USB too

[Podlettte]

and Mac's have operating systems too ;)

[Snow Yeti]

Hence my question was what Operating system was she running at home and work tongue.gif Nothing to do with Mac tongue.gif

[Boardingbuny]

thank ee all this worked

1. 1. First off you need to have iTunes installed and the ipod touch plugged in
and recognized as ‘something’ e.g. digital camera (it shouldn’t really
matter what it’s recognized as, but it needs to be found by windows).

2. Search for usbaapl in the C:\WINDOWS system folder:
o open windows explorer (e.g. Right-click Start and then click ‘explore’)
o right-click the WINDOWS folder and select ‘Search’).
o type in usbaapl and hit Search – try to ignore the dog!
You should find the driver info in a sub folder of
C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B
Remember that location (either leave the search box open or copy the folder
name into note pad – you’ll need it later)
If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
been installed with the iTunes install and you’ll have to reinstall iTunes.

3. Locate the ipod-camera device:
o Open the device manager, e.g. using Start > Control Panel >
Performance and Maintenance > System > Hardware Tab > Device Manager
o Look for a device called ‘ipod’ - if your ipod shows up as
‘digital camera’ it will be under something like ‘imaging devices’.

4. Update the driver:
o Right click the ‘ipod-camera’ in device manager and click on
‘Update Driver’ – the Hardware Update Wizard will open.
o Check the ‘Install from a list or specific location’ then click ‘Next’
o Check ‘Dont search. I will choose the driver to install' click 'Next'
Here you should see the Apple Device to update, click "Have Disk"
In the text box below type (or better copy and paste) or browse the folder
containing the ipod driver information found in step 1 (in the example
above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B),
Click "OK"

DONE!! the driver is now updated and located in the correct USB port

[Snow Yeti]

Oh dear, USB architecture, graemlins/big_laugh.gif

[Boardingbuny]

smile.gif